Return Policy

Bowsers will provide refund or replacement for any manufacturer defects or incorrectly shipped items.

Our website includes detailed sizing, dimensions, and fabric descriptions to help you make your purchase decision.

Please refer to the “Sizing Guide” within the product page for each design, and the “Our Fabrics” section for further fabric specifications.

If you have a concern with any of our products, please contact us within 30 days of purchase to Please include an explanation and specify product, along with images of the potential defect or issue.

All returns to Bowsers must be approved and include the RA Number provided. Return instructions will be provided with your RA#.

Please allow 4 – 6 weeks to process your return and issue refund.


All of our products are carefully inspected before shipping to ensure the highest standard of quality.

If you have a concern with any of our products, please contact us within 30 days of purchase to Please include an explanation and specify product, along with images of the potential defect or issue.

In the event that a defect has been confirmed after review by our Quality Assurance team, Bowsers will provide a refund, replacement item or suitable substitute.

Please allow 14 business days to process any approved refunds.

Please note: although Bowsers pet beds are made with the highest quality and strength upholstery fabrics, we cannot warranty beds that have damaged due to chewing.

Shipping Terms

Bowsers ships via UPS Ground throughout Canada and the Contiguous United States. To request an international shipping quote, please email

Please allow 10 – 14 days from order date to receive your order. This lead time may change during peak periods from October to December.

Once your order ships, you will receive an email including your invoice, and UPS tracking information.

Please allow 24 – 48 hours for your tracking to show activity.

Terms & Conditions

Welcome to the Bowsers Pet Products (“Bowsers”) website (“the Site,” “we,” “us,” or “our”). Bowsers website offers an extensive assortment of pet beds, and accessories. The use of the Site, including the purchase of any Products (as defined below) is subject to the following terms and conditions (the “Terms”). By using this Site, you agree to these Terms as well as any other terms, guidelines or rules that apply to any portion of this Site, without limitation or qualification.


Images of people, places and/or products posted on this Site are the strict property of Bowsers or our approved dealers. All content included on this Site, including images, illustrations, designs, icons, photographs, video clips and written and other materials is the property of Bowsers and is protected by United States and Canadian copyright laws. Any unauthorized use of any content or materials on this Site is strictly prohibited and may violate copyright and trademark laws, and/or the laws of privacy, publicity, and/or communications regulations and statutes. You may use the materials or content on this Site only with our prior written and express authorization. To inquire about obtaining authorization to use the materials or content on this Site, please contact us at


All trademarks, service marks, and trade names (collectively the “Marks”) that appear on this Site are proprietary to Bowsers. These Marks may only be displayed with the prior written consent of Bowsers, and you may not remove or otherwise modify in any manner any trademark notices from any content offered or received through the Site.


We grant you a limited license to use the Site for personal use only. Consequently, this grant does not allow you to do any of the following: (a) resell or make any commercial use of this Site or any of the contents of this Site; (b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert into human readable form any of the contents of this Site not intended to be so read. This includes using or directly viewing the underlying HTML or other code from this Site except as interpreted and displayed in a web browser; (c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of the contents of this Site (including any Marks) in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise; or (d) use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on the contents of the Site or to collect any information from the Site or any other user of the Site.


Prices. The price for Products available for purchase through the Site will be displayed to you on the Site. For shipments within Canada, Canadian currency is applied. For shipments within the US, American currency is applied. The prices displayed do not include taxes. Any applicable taxes will be communicated to you before you place an order.

Payments. The Site currently uses secure third party payment processors. Our third-party payment processors accept payments through Visa, MasterCard, and Paypal.


Bowsers makes every effort to accurately display Products on the Site. However, displayed colors may depend upon the quality of a user’s monitor, and Bowsers cannot guarantee that a user’s monitor will accurately display the color of the products. In addition, minor variances may occur to fabrics due to die lots.

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