| Q: Can I buy replacement parts for my bed ? |
A: Yes. We sell replacement inners (bolsters, pillows) as well as covers. Please refer to Replacement Parts under the product section.
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| Q: What should I do if I have ordered the wrong size ? |
A: Please contact the dealer from which you purchased you bed. Please refer to the “Bill-To” contact on your pack slip contained in your shipment. Bowsers will not accept returns without pre-authorization.
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| Q: Does Bowsers accept “custom” orders ? |
A: Yes. Any item variation not listed on our website can be quoted on an individual basis. Please contact your local dealer. Bowsers will also make any bed in a fabric provided by our customers.
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| Q: How long will it take to get my order ? |
A: Please allow up to 14 days for delivery.
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| Q: I live in California – will the microvelvet fabric be too “hot” for my dog ? |
A: Microvelvet is suitable for all climates. This breathable fabric is “cool” in the summer and cozy in the cooler winter months.
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| Q: What are your beds filled with ? |
| A: We use the highest quality, furniture-grade, 100% virgin polyester fibre fill for superior loft and resilience. Although the fill we use is more expensive than traditional fills such as cedar, foam or recycled fibre, our beds will not flatten out “like a pancake” after only limited use. |
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| Q: What are your beds filled with ? |
A: We use the highest quality, furniture-grade, 100% virgin polyester fibre fill for superior loft and resilience. Although the fill we use is more expensive than traditional fills such as cedar, foam or recycled fibre, our beds will not flatten out “like a pancake” after only limited use.
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| Q: Will hair stick to the microvelvet fabric ? |
A: No. This is one of the single biggest misconceptions. This remarkable fabric actually repels pet hair, dirt and moisture. In fact, most of our customers simply vacuum or shake-off pet hair!!
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| Q: What are your beds filled with ? |
A: We use the highest quality, furniture-grade, 100% virgin polyester fibre fill for superior loft and resilience. Although the fill we use is more expensive than traditional fills such as cedar, foam or recycled fibre, our beds will not flatten out “like a pancake” after only limited use.
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| Q: How can I order your products ? |
A: Bowsers is the manufacturer of a specialty line of pet beds and accessories. We sell strictly through our extensive network of dealers across North America. Bowsers is also available through online dealers. Please refer to our Where to Buy menu. Please contact us at petbeds@bowsers.com if you have any difficulties finding what you require. If you are interested in carrying our products in your retail store, please refer to For the Retailers.
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| Q: What breed of dogs are shown on your website ? |
| A: The dogs shown on our website are our own beloved pets, Drum, Bree and Robin. They are Hungarian Vizslas. They are known for their regal, yet fun-loving disposition and their rich rust-colored coat. |
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